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Frequently Asked Questions

SHIPPING AND RETURNS 

~ BUYING ORIGINAL ART ~

Domestic Shipping within U.S.: All our Domestic Shipping for the United States & Canada Order are shipped via UPS. All shipments include insurance calculated in the price. All shipments are trackable, and we will email you a tracking number upon shipping of your art.

Within U.S. Sales Tax: If you are shipping to an address in the state of Texas, it required by state law for Deepa Fine Arts to charge 8.25% sales tax on each item. This is calculated in your shopping cart before checking out.

International Duty and/ or Value Added Tax: Due to international and intercontinental shipping laws and regulations, it required by law that Duty Tax and/ or Value Added Tax be charged. Each country specifies each tax rate. This is calculated in your shopping cart before checking out.

Shipping Fees: All shipping fees are pre-calculated for U.S., Canada, and Overseas.

Shipping from U.S. to Canada and Abroad: We use FedEx for all overseas shipping items.


Shipping Fees: All shipping costs are pre-calculated for U.S. and Canada.

Ready to Hang: All paintings are shipped ready to hang, using professional grade wire and attachments.

Custom Order: Custom orders are welcome. Please contact me via the website, and I will be happy to discuss your personal needs for the artwork you envisage.

Return Policy: We are committed to quality products, and your satisfaction is 100% guaranteed. The artwork must be returned in the original packaging, undamaged. Return shipping cost at customer’s expense; buyer must insure artwork for return.

Returns for Damaged Originals: If your product arrives damaged or defective in some way contact me ASAP.  Take a photograph of the damaged product and shipping package (only if the package is also damaged). You may return Original painting for a full credit f the product cost within days of receipt (excluding shipping charges) by following these simple steps:

  • Email deepadesignscape@gmail.com to obtain the detailed return instructions for your order, and give a reason for return.
  • Ship your item back to us in its original packaging and enclose your completed Return Request. You must return the items via a trackable method such as FedEx or UPS.

 

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~ ART PRINTS ~

Skyline Art Prints Shipping and Handling:

  • Skyline Art Prints ships nationwide with USPS and UPS.
  • Prices are subject to change depending on size, quality, and destination. This is calculated in your shopping cart prior to check out.
  •  All orders ship within 2-5 business days. Shipping dates range from 1-7 business days, depending on distance. Customers will receive tracking number via email as soon as your order ships.


Skyline Art Prints Return Policy:

  • We do not accept returns. All sales are final. There is a 25% fee for any changes after the order is placed.
  • If your prints arrive damaged, please keep all packaging and contact Skyline Printing for further instructions to replace your prints at (512) 497-2822 or info@skylineartprints.com



 

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Trusted Art Seller

This presence of this badge signifies that this business has officially registered with the Art Storefronts Organization and has an established track record of selling art.

It also means that buyers can trust that they are buying from a legitimate business. Art sellers that conduct fraudulent activity or that receive numerous complaints from buyers will have this badge revoked. If you would like to file a complaint about this seller, please do so here.

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Verified Returns & Exchanges

The Art Storefronts Organization has verified that this business has provided a returns & exchanges policy for all art purchases.

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WARNING: This merchant has removed information about their returns and exchanges policy. Please verify with them directly.

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This website provides a secure checkout with SSL encryption.

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Verified Archival Materials Used

The Art Storefronts Organization has verified that this Art Seller has published information about the archival materials used to create their products in an effort to provide transparency to buyers.

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WARNING: This merchant has removed information about what materials they are using in the production of their products. Please verify with them directly.

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Contact

Hello! I'd love to hear from you! I'm happy to answer any questions you may have about my art.
Also, contact me here if you'd like to commission a piece. I usually respond within 24 hours.

Phone: 972.639.6745  |  Email: deepadesignscape@gmail.com  |  Facebook: Deepa Designscape  |  Instagram: @DeepaKoshaleyArt  Email Sign-Up

 

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